SERVICE STANDARDS

 

If you have attended in the last two years and are not in breach of our appointment policy we will aim to offer you;

 

• ​An examination appointment within 2 months.​

• An urgent appointment by the end of the next working day.

• ​A denture repair within 3 days where possible, dependent upon our contracted laboratories being open. When our contracted laboratories are closed this time may be extended to 8 days.

• ​A treatment appointment within 8 weeks.

 

​All patients are welcome to join our cancellation list where we can contact you if space becomes available earlier. We may prioritise patients from this list according to dental need.

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​Waiting times for dentists may vary therefore you may be offered an appointment with an alternative dentist to meet these target times.

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Out of hours dental care is provided by NHS 111 – please contact NHS 111 out of practice hours.